What This Policy Covers
This Cookie Policy explains how Dragonia Casino, operated by the entity behind the website at https://dragonia-casino-nz.com/, uses cookies and similar tracking technologies when you visit our platform. It applies to all visitors and registered players accessing Dragonia Casino from New Zealand.
When you land on our site for the first time, a banner appears asking for your consent. Your choices are stored, respected, and can be changed at any time. Continuing to use Dragonia Casino after updating your preferences means those updated settings apply going forward.
If you have questions about how we handle cookies, you can reach us at support@dragonia-casino-nz.com or write to us at Level 13, 157 Lambton Quay, Wellington 6011, New Zealand.
What Cookies Are
Cookies are small text files that a website places on your device when you visit. They are stored in your browser and sent back to the originating website on subsequent visits. Cookies are widely used to make websites function properly, remember your preferences, and provide information to site owners about how their platform is being used.
Beyond traditional cookies, we also use technologies that work in a similar way, including:
- Web beacons – tiny invisible images embedded in pages or emails that signal when content has been loaded or opened
- Pixel tags – small blocks of code used to track conversions or measure the effectiveness of campaigns
- Local storage objects – data stored directly in your browser that persists across sessions without being sent to our server with every request
- Session storage – similar to local storage but cleared automatically when you close your browser tab
Throughout this policy, the term “cookies” refers collectively to all of the above unless specified otherwise.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the Dragonia Casino website to work. Without them, core features like logging into your account, navigating between game pages, and processing deposits or withdrawals would not function. Because they are essential, they are always active and cannot be switched off through our cookie settings. Your consent is not required for this category under applicable New Zealand standards.
Examples of what these cookies handle:
- Maintaining your login session so you are not logged out between pages
- Remembering items in your account during your visit
- Enabling security features, including fraud detection and session authentication
- Enforcing responsible gambling settings you have activated on your account
- Ensuring deposit and withdrawal requests are processed correctly
Performance and Analytics Cookies
These cookies collect information about how visitors interact with the site, such as which pages are visited most, how long players spend on certain game categories, and where errors occur. The data gathered is aggregated and does not directly identify you as an individual. We use it to make the platform faster, more reliable, and better suited to how Kiwi players actually use it.
Providers we may use in this category include Google Analytics and similar services. Data collected may include your approximate geographic region, browser type, device type, pages visited, and session duration. We do not use this information to profile you for advertising purposes.
Functional Cookies
Functional cookies allow Dragonia Casino to remember choices you make and personalise your experience accordingly. They are not strictly required for the site to work, but they make using the platform noticeably more convenient.
What these cookies might remember:
- Your preferred language or currency display
- Whether you have dismissed certain notifications or banners
- Your preferred game lobby layout or recently played titles
- Volume and display settings for live dealer tables
If you choose not to accept functional cookies, these preferences will not be saved between sessions and you may need to reset them each time you visit.
Targeting and Marketing Cookies
These cookies are used to deliver promotional content that is relevant to your interests. They track your activity across Dragonia Casino and, where applicable, on partner sites, allowing us to show you bonus offers and promotions that reflect the types of games you play and the features you use.
We only deploy marketing cookies where you have given explicit consent. If you have opted out of this category, you will still see promotions on site, but they will not be tailored based on your behaviour.
Marketing cookies may be set by Dragonia Casino directly or by third-party partners such as affiliate networks and advertising platforms. Third parties who set these cookies are governed by their own privacy policies, not ours.
Responsible Gambling Cookies
Dragonia Casino takes player wellbeing seriously. A separate category of cookies supports our responsible gambling tools, including self-exclusion periods, deposit limits, session time reminders, and cooling-off features. These cookies ensure that once you set a restriction on your account, it is enforced consistently across all devices and sessions for the duration you specified. This category cannot be disabled and operates independently of your other cookie preferences.
Why We Need Consent
New Zealand’s Privacy Act 2020 and associated guidance from the Office of the Privacy Commissioner establish that organisations must handle personal information transparently and give individuals meaningful control over how their data is collected and used. While New Zealand does not replicate the EU’s cookie consent framework word for word, the underlying principles, including purpose limitation, transparency, and the right to withdraw consent, are treated as applicable standards for reputable operators.
Dragonia Casino applies these standards in full. Non-essential cookies are only set after you have actively confirmed your preferences through our consent banner. You are never opted into tracking by default.
Cookie Duration
Cookies vary in how long they remain on your device:
- Session cookies – active only while your browser is open. They are deleted automatically when you close your tab or browser window.
- Persistent cookies – remain on your device for a set period after your session ends, or until you manually delete them. Durations range from a few days to up to two years depending on the cookie’s purpose.
A full list of the cookies currently active on Dragonia Casino, including their names, providers, categories, and expiry periods, is available within our cookie management tool, which can be accessed via the settings panel at the bottom of any page on our site.
Third-Party Cookies
Some cookies on Dragonia Casino are set not by us but by third-party services we use to run the platform. These include game software providers, payment processors, customer support tools, and analytics platforms. Third-party cookies are subject to the privacy practices of the companies that set them, and Dragonia Casino does not have direct control over how those companies handle data collected through their technologies.
Third parties whose services may result in cookies being placed on your device include, but are not limited to:
- Game studios and content aggregators supplying the titles in our lobby
- Payment solution providers facilitating deposits and withdrawals
- Live chat and customer support platforms
- Analytics and performance monitoring tools
- Affiliate and marketing partner networks
We encourage you to review the privacy policies of any third-party service you interact with through our platform if you want to understand how they use cookies and related technologies.
Your Cookie Choices
Using Our Cookie Preference Centre
The easiest way to manage your cookie preferences on Dragonia Casino is through our on-site cookie settings panel. You can access it at any time via the cookie settings link in the footer. From there, you can enable or disable each category of non-essential cookies independently. Your selections are saved and applied immediately.
Browser-Level Controls
Every major browser allows you to view, block, or delete cookies directly through its settings. The process varies slightly depending on which browser you use. Below are links to the relevant guidance pages for the most common browsers used by New Zealand players:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Be aware that blocking all cookies through your browser may prevent certain parts of Dragonia Casino from working correctly, including account login, game loading, and payment functions.
Opting Out of Analytics
If you specifically want to prevent Google Analytics from collecting data about your visits, you can install the Google Analytics Opt-out Browser Add-on, available directly from Google. This works independently of our on-site preferences and applies across all websites using Google Analytics.
Withdrawing Consent
You can withdraw previously given consent at any time by returning to our cookie preference centre and updating your selections. Withdrawing consent does not affect any processing that took place before you changed your settings.
Cookies and Responsible Gambling Compliance
Dragonia Casino is committed to supporting responsible gambling practices for New Zealand players. Certain cookies are integral to delivering these protections consistently and cannot be refused. These include:
- Cookies that enforce self-exclusion and cooling-off periods you have set
- Cookies that track session time for the purposes of displaying time reminders
- Cookies that store deposit and loss limit configurations
- Cookies used to verify age and account status before granting access to real money games
These tools exist because responsible gambling is not optional at Dragonia Casino. The technology that supports them must function without interruption. If you have concerns about your gambling behaviour or want to adjust your responsible gambling settings, visit your account dashboard or contact our support team at support@dragonia-casino-nz.com.
Data Protection and Privacy
Information gathered through cookies may constitute personal information under the Privacy Act 2020 if it can be linked to an identifiable individual. Dragonia Casino handles all such information in accordance with our Privacy Policy, which sets out in full how we collect, use, store, and protect personal data related to your use of the platform.
We do not sell personal information collected through cookies to third parties. Where data is shared with partner services, it is done under appropriate data processing agreements and only to the extent necessary for the stated purpose of each cookie category.
To read our full Privacy Policy, visit the relevant page accessible from the footer of the Dragonia Casino website.
Changes to This Cookie Policy
Dragonia Casino may update this Cookie Policy from time to time to reflect changes in the technologies we use, updates to applicable law, or adjustments to the way we run the platform. When we make changes, the revised policy will be published on this page. Where changes are significant, we will notify registered players through on-site messaging or by email to the address associated with their account.
We encourage you to revisit this page periodically so that you remain informed about how we use cookies and what choices are available to you.
Contact Us
If you have questions about this Cookie Policy, want to exercise your rights under the Privacy Act 2020, or need help managing your cookie preferences, you can reach the Dragonia Casino team through the following channels:
- Email: support@dragonia-casino-nz.com
- Phone: +64 4 491 6054
- Post: Level 13, 157 Lambton Quay, Wellington 6011, New Zealand
- Contact form: https://dragonia-casino-nz.com/contact-us/
Our support team is available Monday to Saturday, 9AM to 6PM, and live chat is accessible around the clock directly from any page on the site.